ERROR: "Ticket client IP does not match with requestor IP:<IP> ", When Accessing a View Immediately After Publishing

Published: 05 Oct 2016
Last Modified Date: 21 Dec 2016


After publishing a view to Tableau Server 10.0,  the following error might occur when attempting to render the recently published view: 
"Ticket client IP:, does not match with requester IP:"


Tableau Server 10.0.0, 10.0.1


This issue is caused by trusted tickets being used in a browser session when a workbook is published to Tableau Server. When Client IP Matching is enabled, Tableau Server will attempt to match the requesting client machine's IP to the ticket used for the session. 

Additional Information

This behavior is related to a known defect (ID: 572414) that has been fixed in the release 10.0.3 of Tableau Server.
Did this article resolve the issue?