Resolution
Windows tsm (Tableau Server Windows version 2018.2.x and newer)
- Open a command prompt as administrator on a node in the cluster.
- Type the following commands:
tsm stop
tsm configuration set -k vizqlserver.protect_sessions false
tsm start
Note: If you are running the command from a node other than the initial node, include the -s option to specify the URL of the initial node by name (not IP address), and include the TSM port, 8850.
Windows tabadmin (Tableau Server Windows version 2018.1.x and older)
- Click the Start button.
- Open the Command Prompt as an administrator.
- Change folders to the “bin” folder in the Tableau Server. For example, type:
- cd “c:\Program Files\Tableau\Tableau Server\<version>\bin"
- Note: Replace <version> with your version of Tableau Server.
- Type the following commands:
tabadmin stop
tabadmin set vizqlserver.protect_sessions false
tabadmin configure
tabadmin start