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Error: "The website declined to show this webpage" After Attempting to Export PDF from an Embedded View in Edge Browser


Published: 11 Aug 2017
Last Modified Date: 11 Aug 2017

Issue

When attempting to export an embedded view to PDF from the browser Edge, the following error might occur:

"The website declined to show this webpage"

Environment

  • Tableau Server 10.2.2
  • Windows Server 2012
  • MS SQL Server
  • Edge Browser

Resolution

  1. Click the Start button.
  2. Open the Command Prompt as an administrator.
  3. Change folders to the “bin” folder in the Tableau Server. For example, type:
    • cd “c:\Program Files\Tableau\Tableau Server\<version>\bin"
    • Note: Replace <version> with your version of Tableau Server.
  4. Type the following commands:  
tabadmin stop
tabadmin set vizqlserver.protect_sessions false
tabadmin configure
tabadmin start

Cause

This issue is caused by different application server (wgserver)sessions attempting to re-use the same Vizql server session.
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