Issue
When viewing a subscription email, the embedded image might not load and the following message might be displayed:The view snapshot in this email could not be properly rendered. To see the view online go to...
Also, Tableau Server logs may contain an error similar to the following:
Essbase user [<user name>] Authentication Fails against the Shared Services Server with Error [EPMCSS-00301: Failed to authenticate user. Invalid credentials. Enter valid credentials.]
Errors occurred while trying to load the workbook "<workbook name>". The load was not able to complete successfully.
Errors occurred while trying to load the workbook "<workbook name>". The load was not able to complete successfully.