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Error "The signature of ... is corrupt or invalid." When Downloading Installation File


Published: 21 Jan 2016
Last Modified Date: 30 Mar 2016

Issue

When downloading the installation file for Tableau Desktop, Tableau Reader, or Tableau Public, the following error might occur:

The signature of <software installation package> is corrupt or invalid.

Environment

  • Tableau Desktop
  • Tableau Public
  • Tableau Reader
  • Tableau Server

Cause

The browser was unable to verify the digital signature of the installer. 
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