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Error "The procedure entry point ... could not be located in the dynamic link library tabcore.dll"


Published: 31 May 2016
Last Modified Date: 20 Dec 2017

Issue

When opening Tableau Desktop, the following error might occur: 

The procedure entry point ... could not be located in the dynamic link library tabcore.dll

Environment

Tableau Desktop

Resolution

Option 1

Work with your IT Team to verify that the Visual C++ 2015 redistributable library is installed on your computer by checking the Programs and Features list (Control Panel > Programs and Features).
  • If it is installed, perform a Repair action on it and attempt to install or open Tableau Desktop again. If running the repair action does not resolve the issue, please uninstall the library.
  • If it is not installed or if it was removed using the previous step, download a new installer for the library from Microsoft and install it anew. For more information about where to find this installer, please use the following article of the Microsoft Knowledge Base: The latest supported Visual C++ downloads.

Option 2

Work with your IT team to perform a complete backup, uninstallation and reinstallation of Tableau Desktop. For more information, see Completely Removing Tableau Desktop for Windows and Mac. 

Cause

  • A file is old or corrupted. 
  • Or he Visual C++ 2015 redistributable library file is missing or corrupted. 
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