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Error "The issue certificate of a locally looked up certificate could not be found." Connecting to Salesforce on a Mac


Published: 08 May 2017
Last Modified Date: 12 May 2017

Issue

When connecting to Salesforce, the following error occurs: 
Error 
The issue certificate of a locally looked up certificate could not be found

Environment

  • Tableau Desktop 10.2.1
  • Tableau Server
  • Mac OS
  • Salesforce.com

Resolution

  1. Close any other instances of Tableau Desktop.
  2. From Tableau Desktop, navigate to Help>Settings and Performance>Clear Saved Server Sign-Ins.
  3. Try again to connect to Salesforce.

Additional Information



 
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