KNOWLEDGE BASE

Error: "TableauException: Unable to open file FILE: No such file or directory" When Attempting to Load Published Views


Published: 17 Oct 2016
Last Modified Date: 06 Apr 2017

Issue

When loading a view on Tableau Server, the following message  might occur:
"Unexpected Server Error - TableauException: Unable to open file FILE: No such file or directory"

Environment

  • Tableau Online
  • Tableau Server

Resolution

Upgrade to Tableau Server 10.2.1, 10.1.7 or a later version. For more information, see Upgrading Tableau Server.

Cause

This behavior is related to a known issue (ID: 576025) that has been fixed in a later version of Tableau Server.
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