KNOWLEDGE BASE

Error: "TableauException: Unable to establish connection: The required map source type has not been licensed." When Accessing Tableau Samples


Published: 18 Nov 2016
Last Modified Date: 01 Feb 2017

Issue

When trying to access the Tableau Samples and opening a Workbook, the following error might occur: 
TableauException: Unable to establish connection: The required map source type has not been licensed. 
Would you like to reset the view?

Environment

  • Tableau Server 10.1.0
  • Windows Server 2012

Resolution

Read the license file again by using 'lmreread':
  1. Open a command window and type the following: C:\Program Files\Tableau\Tableau Server\10.1\bin> 
  2. Type: tabadmin stop
  3. Type: lmreread
  4. Type: tabadmin start
  5. Type: tabadmin status

Cause

The license file was not read correctly.
Did this article resolve the issue?