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Error "Tableau Server initialization failed" during Installation With Anti-Virus


Published: 08 Dec 2017
Last Modified Date: 17 Jan 2018

Issue

When installing Tableau Server, the following error occurs:
Tableau Server initialization failed

Additionally, tabadmin.log contains the following error:
Error deploying new vizportal war file.

Environment

  • Tableau Server 10.4.1
  • Anti-virus

Resolution

Work with your IT to ensure that the following directories are excluded from antivirus scans: 
  • C:\Program Files\Tableau\Tableau Server
  • C:\ProgramData\Tableau\Tableau Server
Note: If you installed Tableau Server in a custom location, the directory will be different. For example: E:\Tableau\Tableau Server

Cause

Anti-virus is blocking the file copy of  *.WAR files and *.JAR files from the program folder to the data folder.
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