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Error "Tableau Data Engine Error: 4: SimpleDatabase" Extracting Data


Published: 05 Aug 2014
Last Modified Date: 30 May 2017

Issue

When you try to create an extract, one of the following errors might occur:
 
An error occurred when communicating with the data source.
Tableau Data Engine Error: 4: SimpleDatabase::CreateTable

 
Or

An error occurred when communicating with the data source.
Tableau Data Engine Error: 4: SimpleDatabase::SelectMetadataName: expected n=1, actual n=0 (fk=7 name="Date of Joining" nameTable="COLUMNS")
Unable to create extract

Environment

  • Tableau Desktop
  • Antivirus software

Resolution

The following step might resolve the issue:
  • Work with your IT team to disable antivirus software or to exclude Tableau Desktop from the scan.

 

Cause

Antivirus software is blocking Tableau Desktop from extracting data.
 
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