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Error: "tabconfig.exe stopped working" When Running Configure Tableau Server


Published: 01 Mar 2017
Last Modified Date: 06 Mar 2017

Issue

When trying to run "Configure Tableau Server", the configuration window may not open and the following error might occur:
tabconfig.exe stopped working

Environment

Tableau Server

Resolution

  1. Look in the tabadmin.log file for a message similar to the following:
    • Invalid value(s) found in: 'C:/ProgramData/Tableau/Tableau Server/config/tabsvc.yml'
    • The value of '<XYZ>' for '<SETTING>' will be ignored.
    • For example: 
      • Invalid value(s) found in: 'C:/ProgramData/Tableau/Tableau Server/config/tabsvc.yml'
      • The value of '1800' for 'gateway.timeout' will be ignored.
  2. Set the value of the setting to a valid value with the following command:
    • tabadmin set <setting> <value>
    • Any setting may be set to the default value by substituting "-d" for <value>.  
    • For example: tabadmin set gateway.timeout -d

 

Cause

The tabsvc.yml or workgroup.yml files have invalid settings.
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