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Error "Some or all of the settings failed to save" Creating Site or Project


Published: 08 Dec 2015
Last Modified Date: 21 Dec 2015

Issue

When creating a new site or project in Tableau Server 9.0, the following error message might occur:

Some or all of the settings failed to save

Additionally, the following error message can be found in the log files:

ERROR: unrecognized configuration parameter "vizportal.project_templating_version"

Environment

  • Tableau Server 9.0
  • Previously installed Tableau Server 9.1 or 9.2

Resolution

Use one of the following options:
  • Upgrade Tableau Server back to 9.1 or 9.2. For more information, see Upgrading Tableau Server.
  • Perform a clean reinstall of Tableau Server 9.0 and restore from a backup taken prior to the initial upgrade to Tableau Server 9.1 or 9.2.
Note: Creating a backup from the current, corrupted Tableau Server 9.0 installation will not resolve the issue.

Cause

Tableau Server was upgraded to 9.1 or 9.2, and then rolled back to 9.0 without clean installation.
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