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Error "server does not support SSL, but SSL was required" When Connecting to PostgreSQL


Published: 26 Nov 2014
Last Modified Date: 17 Oct 2017

Issue

When attempting to connect to a PostgreSQL database, the following error occurs:

server does not support SSL, but SSL was required

Environment

  • Tableau Desktop
  • Tableau Server

Resolution

Remove the .tdc file and restart the computer. In Tableau Desktop, the .tdc file is located in My Tableau Repository\Datasources. In Tableau Server, the .tdc file is located in the vizqlserver folder.

Cause

The .tdc file in place is for SSL-enabled PostgreSQL databases only. The Tableau Server PostgreSQL database does not use SSL.
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