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Error: "Script Error" When Opening a View in Tableau Server or Tableau Online


Published: 10 Apr 2017
Last Modified Date: 21 Apr 2017

Issue

When trying to open a Tableau Online or Tableau Server view in Safari on Mac OS X, the following errors might occur:
"Script Error."
And/Or
"An unexpected error occurred. If you continue to receive this error please contact your Tableau Server Administrator."

Environment

  • Tableau Server
  • Tableau Online
  • Safari
  • Mac OS X

Resolution

Try disabling plugins, and then visit the Tableau Server or Online site once more. If this resolves the issue, please disable specific plugins one by one until identifying the plugin causing the error.

Cause

Browser plugins can sometimes interfere with the operation of Tableau Server/Tableau Online.
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