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Error "ERROR root: Unable to check license. Stopping dataengine and tabspawnde" Restarting Tableau Server


Published: 12 Feb 2014
Last Modified Date: 26 Apr 2016

Issue

When restarting Tableau Server the data engine is reporting that it is stopped. The following error is reported in the tabspawnde0.log:

2014-02-12 11:37:20.336 +0100 ERROR root: checklicense.exe exited with code 1:
2014-02-12 11:37:20.352 +0100 ERROR root: Unable to check license. Stopping dataengine and tabspawnde.
2014-02-12 11:37:20.586 +0100 INFO root: <<< Tabspawnde Finished. >>>

Environment

  • Tableau Server 8.0.7
  • Windows Server 2008 R2

Resolution

  1. Stop Tableau Server using tabadmin:
tabadmin stop
  1. Perform a Tableau Server installation repair:
tabadmin init
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