KNOWLEDGE BASE

Error "ReferenceError: isNullOrUndefined is not defined" Interacting with Filters


Published: 05 Sep 2014
Last Modified Date: 20 Jun 2017

Issue

In Tableau Server, when you try to interact with filters in a view, the following error might occur:

ReferenceError: isNullOrUndefined is not defined

Environment

Tableau Server 8.2.6 and earlier versions

Resolution

  1. On the computer running Tableau Server, open the Command Prompt window as an administrator and run one of the following commands:
    • On a 32-bit computer: cd "C:\Program Files (x86)\Tableau\Tableau Server\<version>\bin"
    • On a 64-bit computer: cd "C:\Program Files\Tableau\Tableau Server\<version>\bin"
  2. At the command prompt, run the following commands in order:
    • tabadmin stop 
    • tabadmin set features.NewQuickFilterPresModels true 
    • tabadmin start

 

Cause

This behavior is a known issue which has been corrected in more recent versions.
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