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Error "Query timeout" When Creating an Athena Extract


Published: 13 Feb 2018
Last Modified Date: 13 Feb 2018

Issue

When trying to create an extract of an Amazon Athena data source, a Query timeout error may occur after 30 minutes.

Environment

  • Tableau Desktop 10.3 and newer
  • Amazon Athena

Cause

The service limit for query timeout at 30 minutes is imposed by AWS and is not specific to Tableau.
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