Error "Some of your product keys could not be synchronized"
Published: 02 Dec 2013 Last Modified Date: 09 Mar 2017
When refreshing a product key in Tableau Desktop or Tableau Server, the following error might appear in Manage Product Keys:
Some of your product keys could not be synchronized: <keys>
Ensure that nothing is blocking communication to or from licensing.tableausoftware.com on port 443 of the computer running Tableau Desktop or Tableau Server. For more information, see the Licensing section of the Web Proxy and Firewall Settings.
The computer running Tableau Desktop or Tableau Server is unable to communicate with the Tableau Licensing Server.
Thank you for providing your feedback on the effectiveness of the article.