KNOWLEDGE BASE

Error "Permission required to install licensed service in Tableau. To permit this, insert password" Installing Tableau Desktop on a Mac


Published: 26 Mar 2015
Last Modified Date: 02 Sep 2016

Issue

When you try to install Tableau Desktop on a Mac, the following warning occurs: 

Permission required to install licensed service in Tableau. To permit this, insert password

Environment

  • Tableau Desktop
  • Mac OS

Resolution

One of the following troubleshooting steps might resolve the issue:
  • To install Tableau Desktop, Enable and use the "root" user in OS X.
  • Contact your network administrator or IT team to adjust permission settings as necessary.

Cause

This error message generally indicates an issue with user permissions in the Mac OS.
Did this article resolve the issue?