KNOWLEDGE BASE

Error "OpenID is not enabled on this server" When Running tabadmin reset_openid_sub


Published: 25 Jan 2018
Last Modified Date: 26 Jan 2018

Issue

When running "tabadmin reset_openid_sub" on a OpenID enabled Tableau Server to clear the existing user sub, the following error is returned and the subs are not cleared:

"OpenID is not enabled on this server"

Environment

  • Tableau Server 10.3
  • OpenID

Resolution

Upgrade to Tableau Server 10.3.7, 10.4.2 or later. For more information, see Upgrading Tableau Server in Tableau Help. 
 

Cause

Tableau Server is not evaluating the OpenID configuration appropriately.

Additional Information

This behavior is related to a known issue (ID: 722169) which has been fixed in a recent release of Tableau Server. 
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