KNOWLEDGE BASE

Error "NoPassword Error retrieving collation..." Opening Workbook


Published: 10 Apr 2015
Last Modified Date: 20 May 2016

Issue

When you try to open a workbook that has a grouped field on Columns, the following error might occur:
"NoPassword Error retrieving collation for <connection_name>.<field_name>"

Environment

  • Tableau Desktop 9.0.0

Resolution

Upgrade to Tableau Desktop 9.0.1 or a later version. For more information, see Upgrading Tableau Desktop in the Tableau Knowledge Base.

Cause

This behavior is a known issue that has been corrected in more recent releases.
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