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Error "No License Found for 'Tableau Server'" After Offline Activation


Published: 16 Jun 2014
Last Modified Date: 18 Aug 2015

Issue

After following the offline activation steps for Tableau Server, the following error might occur:
 
No license found for 'Tableau Server'

Environment

  • Tableau Server 8.1.6
  • VMware
  • Offline environment

Resolution

Verify that the Run As User account has been granted explicit permissions to the following directories:
  • On a 32-bit computer, or with 64-bit Tableau Server installed: C:\Program Files\Tableau
  • On a 64-bit computer, with 32-bit Tableau Server installed: C:\Program Files (x86)\Tableau
  • C:\ProgramData\Tableau
  • C:\ProgramData\FLEXnet
Note: If Tableau Server has been installed on a different drive, you will need to ensure that permissions have been granted to the correct directories on that drive.
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