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Error "max extra activations exceeded"


Published: 21 Apr 2014
Last Modified Date: 08 Mar 2017

Issue

When you try to activate a Tableau Desktop or Tableau Server product key, the following error might occur:
 
The activation of the fulfillment is denied by the activation policy because max extra activations exceeded.

Environment

  • Tableau Server
  • Tableau Desktop

Cause

The maximum number of allowed activations has been exceeded.
  • One Tableau Server product key can be activated three (3) times: once for a production environment, once for a test environment, and once for a QA environment. When you try to activate Tableau Server a fourth time, this error will occur.
  • One Tableau Desktop product key can be activated two (2) times: once on your primary computer and once on a secondary portable or home computer. When you try to activate Tableau Desktop a third time, this error will occur.
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