Error "Licensing Check In Progress" Repeatedly Appears

Published: 11 Jul 2014
Last Modified Date: 22 Nov 2016


When you open Tableau Desktop, the following error might occur:
Licensing Check In Progress
Tableau is still trying to determine the available licenses on your system. This task must complete before you can resume using Tableau.


Tableau Desktop


Step 1

(Windows only) Ensure that you are running Tableau Desktop as an administrator by right-clicking the application icon and selecting Run as administrator.

Step 2

Follow the steps in Resolving “Licensing Check In Progress” Message.

Step 3

If the issue persists, uninstall and re-install Tableau Desktop. For more information, see Upgrading Tableau Desktop in the Tableau Knowledge Base.

Step 4

  1. If steps 1 and 2 do not resolve the issue, on the computer running Tableau Desktop, click the Start button and then select All Programs > Accessories > Run
  2. Enter services.msc and then click OK
  3. Verify that FLEXnet Licensing Service or FLEXnet Licensing Service 64 is listed as “Started” in the Status column. If FLEXnet is not listed as “Started”, right-click the name of the service and then select Start.
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