Error "Kerberos Authentication Failed No Key Table Entry Found Matching" When Using Other Encryption Types

Published: 16 Dec 2015
Last Modified Date: 18 May 2017


When enabling Kerberos authentication, users might not sign in automatically and the following error might be seen in the httpd error.log:

gss_acquire_cred() failed: Unspecified GSS failure.  Minor code may provide more information (, No key table entry found matching HTTP/


  • Tableau Server 9.1.1
  • Windows Server 2012
  • MS SQL Server


Ensure that the /crypto flag is not configured in the ktpass command portion of the kerberosconfig.bat to specify a different encryption type.


An encryption type other than RC4-HMAC has been specified for the keytab encryption when running the ktpass command portion of the kerberosconfig.bat.

Additional Information

For more information on the /crypto flag, see Ktpass in Microsoft Technet.
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