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Error "Invalid username or password" Signing Into Tableau Server from Tableau Desktop


Published: 07 Mar 2013
Last Modified Date: 09 Aug 2017

Issue

When you try to sign in to Tableau Server from Tableau Desktop, the following error might occur:

Invalid username or password

Environment

  • Tableau Desktop
  • Tableau Server

Resolution

  1. Confirm that you are using the correct server credentials. Your Tableau Server credentials are different from your Tableau Public, Tableau Portal, and Tableau website credentials.
  2. Contact your Tableau Server administrator to confirm correct username and password

Additional Information

The server name, username, and/or password is incorrect.
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