KNOWLEDGE BASE

Error "ERROR: invalid page header in block" Creating a Backup


Published: 14 Feb 2014
Last Modified Date: 02 May 2016

Issue

When creating a backup,the following error message might occur:

ERROR: invalid page header in block 25009

Environment

Tableau Server

Resolution

Repair the physical disk by running the chkdsk utility.
 
chkdsk <drive letter>: /f /r 

In some cases, chkdsk will not resolve the issue and a clean reinstall of Tableau Server is necessary.

Cause

The error message is the result of an issue with the physical disk on which Tableau Server is installed.

Additional Information

The /f and /r switches will perform the following: 
  • /f : Fixes errors on the disk. The disk must be locked. If chkdsk cannot lock the drive, a message appears that asks you if you want to check the drive the next time you restart the computer. 
  • /r : Locates bad sectors and recovers readable information. The disk must be locked. 
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