KNOWLEDGE BASE

Error "Internet communication error: Peer certificate cannot be authenticated with given CA certificates" When Refreshing Google Extract Data Source or Loading a View


Published: 07 Sep 2017
Last Modified Date: 14 Sep 2017

Issue

When running an extract refresh or loading a view which is using a Google data source, the following errors are occuring in Tableau Online:
"Internet communication error: Peer certificate cannot be authenticated with given CA certificates
 (www.googleapis.com).
or 
Unable to connect to data source with the supplied credentials, or no credentials provided.

Environment

  • Tableau Online
  • Google BigQuery
  • Google Sheets
  • Google Analytics

Resolution

This issue has been resolved. For more details, see Trust
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