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Error "Internet communication error: Failure when receiving data from the peer" When Publishing


Published: 04 Mar 2015
Last Modified Date: 15 Sep 2017

Issue

When publishing a workbook, the following error might occur:
 
An error occurred when publishing the workbook.
Cannot connect to Tableau Server. Please check the server name and port and try again.
Internet communication error: Failure when receiving data from the peer (localhost)

Environment

  • Tableau Desktop 
  • Tableau Server

Resolution

Work with your IT team to ensure that the proper SSL certificates are installed, if applicable, and that firewall or proxy server settings are not blocking communication between the computers running Tableau Desktop and Tableau Server.

Cause

This error is caused by an internal network problem.
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