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Error "Internal server error DataSourceException" When Publishing or Refreshing Google Data Sources


Published: 22 Dec 2016
Last Modified Date: 21 Mar 2018

Issue

When refreshing a Google data source on Tableau Server or publishing from Tableau Desktop, the following error occurs:
Internal server error DataSourceException

Environment

  • Tableau Desktop
  • Tableau Server
  • Google Data Sources

Cause

Either OAuth for Google has not been configured on Tableau Server, or the GlobalSign R2 Trusted Root Certificate is missing or incorrect.
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