KNOWLEDGE BASE

Error "Internal Error: An unexpected error occurred" Opening Workbook


Published: 09 Oct 2014
Last Modified Date: 19 Nov 2017

Issue

When you try to open a workbook for which a data source was changed or replaced, the following error might occur:
Internal Error: An unexpected error occurred and the operation could not be completed.

Environment

  • Tableau Desktop 8.2.0 - 8.2.4
  • Extracts

Resolution

Upgrade to Tableau Desktop 8.2.5 or a later version. For more information, see Upgrading Tableau Desktop in the Tableau Knowledge Base.

Cause

This behavior is a known issue that has been corrected in more recent releases.
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