KNOWLEDGE BASE

Error "Internal Error - An unexpected error occurred and the operation could not be completed." Filtering Selected Sheets


Published: 02 Oct 2015
Last Modified Date: 08 Mar 2017

Issue

When applying a filter to selected sheets in a workbook, the following error might occur: 

Internal Error - An unexpected error occurred and the operation could not be completed.

Environment

Tableau Desktop 9.3.3 and earlier versions

Resolution

Option 1: 

Upgrade to Tableau Desktop version 9.3.4. For more information, see Upgrading Tableau Desktop.

Option 2:

Copy sheets from the affected workbook and paste them into a new workbook. 
  1. Open a new workbook. 
  2. Connect to original data source. 
  3. Open the original workbook. 
  4. Right-click on a sheet in the original workbook and select Copy Sheet
  5. In the new workbook, select FilePaste Sheets
  6. Repeat for each affected sheet.

Cause

This behavior is related to known issue with ID 502572, which has been corrected in more recent versions.
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