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Error: "Internal Error - An unexpected error occurred and the operation could not be completed" After Attempting to Interact with a Page Control After Renaming its Worksheet


Published: 30 Jun 2017
Last Modified Date: 04 Oct 2017

Issue

After a worksheet with a dimension on the Page shelf is renamed, interacting with the page control will display the following error message:

"Internal Error - An unexpected error occurred and the operation could not be completed"

Environment

Tableau Desktop 10.3.0

Resolution

Option 1 

Upgrade to Tableau Desktop 10.3.3. For more information, see Upgrading Tableau Desktop in Tableau Help.


Option 2

As a workaround please follow the steps below:
  1. Save the workbook after renaming the worksheet.
  2. Close Tableau Desktop.
  3. Re-open the workbook.

Cause

This behavior is related to a known issue (ID: 665085) that has been fixed in a recent release of Tableau Desktop. 

Additional Information

Use the attached workbook Pages_10_3.twbx to reproduce both the issue and the workaround with Tableau Desktop 10.3.
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