KNOWLEDGE BASE

Error "Internal Error - An unexpected error occurred" Adding A New Cross-Database Join


Published: 27 Oct 2016
Last Modified Date: 28 Apr 2017

Issue

When adding a cross-database-join to a data source which was originally created in Tableau Desktop 9, the following error occurs: 
Internal Error - An unexpected error occurred and the operation could not be completed.

Environment

  • Tableau Desktop 10.0.0-10.0.3, 10.1.0-10.1.1
  • MS SQL Server

Resolution

Upgrade to Tableau Desktop 10.0.5, 10.1.3 or a newer version. For more information, see Upgrade Tableau Desktop.

Cause

This behavior is related to a known issue, ID 583217, which has been corrected in a more recent version.
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