KNOWLEDGE BASE

Error "Insufficient licenses. Setting user roles to "Interactor" failed."


Published: 11 Dec 2015
Last Modified Date: 10 Mar 2017

Issue

When attempting to license users to Interactor on a particular site the following error occurs:
Insufficient licenses. Setting user roles to "Interactor" failed

Environment

  • Tableau Server 9.0

Resolution

Navigate to the specific site
Select the tab "Site Settings"
Under "Managing Users" section select appropriate number of users or check the box next to "server limit"

Cause

Customer has a site user limit on.
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