KNOWLEDGE BASE

Error "Input member [ ... ] not found Cannot connect to the server" Connecting to Essbase


Published: 13 Apr 2015
Last Modified Date: 30 Oct 2015

Issue

When connecting to an Oracle Essbase database, the following error might occur:
 
An error occurred while communicating with Essbase Data Base (1007134): Input member [ <character string> ] not found
Cannot connect to the server. Verify that the server is running and you have permission to access the requested database

 

Environment

  • Tableau Desktop
  • Oracle Essbase

Resolution

Using the attached file, replace the National Language Support (.nls) file located in the Tableau Desktop locale directory:
  • C:\Program Files\Tableau\Tableau <version number>\locale

Cause

The version of Tableau Desktop currently installed is using an outdated National Language Support (.nls) file.
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