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Error “IndexSizeError” When Viewing Published Dashboard


Published: 17 Sep 2014
Last Modified Date: 03 May 2016

Issue

When viewing a published dashboard in Internet Explorer, the following error might occur:

IndexSizeError

Environment

  • Tableau Server 8.2.0
  • Internet Explorer 9 and later

Resolution

Remove 0px x 0px image zone from the affected dashboard.

Cause

A 0px x 0px image zone was added to the dashboard. This causes issues in ImageUtils.cs ScaleImage() in the following call:

scaleContext.CreateImageDate(newWidth, newHeight);
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