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Error "Inconsistent core count" When Running Tabadmin Licenses


Published: 06 May 2015
Last Modified Date: 10 Jan 2017

Issue

When running the tabadmin licenses command, the following error might occur:

Warning: Inconsistent core count

Environment

  • Tableau Server
  • Hewlett Packard (HP) ProLiant Gen 9 server with Intel Xeon E5 2600v3 processors

Cause

System firmware of Hewlett Packard ProLiant Gen9 servers is creating Windows system conflicts. 

Additional Information

Possible consequences if the system firmware does not get upgraded:
  1. If Windows cannot correctly determine the number of cores available, then Tableau Server will not be able to use all of those cores, resulting in performance degradation.
  2. An inconsistent core count might trigger a licensing issue, which might disable access to Tableau Server.
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