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Error "HTTPException 503" or "TableauException: Service Unavailable." Refreshing Google Analytics Extract


Published: 30 Dec 2014
Last Modified Date: 06 Nov 2015

Issue

When refreshing a Google Analytics extract, the following errors might occur: 
 
TableauException: Service Unavailable. Check to make sure the service is running
Or
HTTPRequestor::DoWork::HTTPException 503 There was a temporary error. Please try again later.

Environment

  • Tableau Server 
  • Tableau Online 
  • Google Analytics

Resolution

Try to reproduce the issue, as the problem should be temporary. If the issue has not already been resolved, reach out to Google to determine the status of the outage or maintenance. 

Cause

Google Analytics service outage. 
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