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Error "Function...returned error (50019, 42107, 10246) LM_TS_PROCESS_RESP" Activating Offline


Published: 25 Nov 2014
Last Modified Date: 25 May 2017

Issue

When you try to activate offline, the following error might appear in the command line:
 
*** com.tableausoftware.license.dll.ActivationException: Function flxActSvrActivationRespProcess returned error (50019, 42107, 10246)
LM_TS_PROCESS_RESP

Your request could not be completed because the FlexNet Licensing Service could not process a response. Try reinstalling Tableau Desktop or Tableau Server. The FlexNet Licensing Service could not process a response. Try reinstalling Tableau Desktop or Tableau Server.

 

Environment

Tableau Server

Resolution

Option 1

Check the following: 
  • Verify that you are using the correct path and file name when running the tabadmin activate command.
  • Check Manage Product Keys and ensure that the key has been registered. For more information, see Activate Tableau Server.

Option 2

Create a new activation file. For more information, see Activating Tableau Offline.

Cause

The activation.tlf file is corrupted or damaged, or the path to activation.tlf file was not typed correctly when running the tabadmin command.
 
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