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Error “FlexNet 50020, 42061, 0” During Offline Activation


Published: 26 Jun 2013
Last Modified Date: 09 Oct 2015

Issue

When activating your Tableau license offline, you may encounter the following error:

*** No pre-existing licenses found.
*** com.tableausoftware.license.dll.ActivationException: Function flxActSvrActivationRespProcess returned error 50020, 42061, 0

Environment

  • Tableau Desktop
  • Tableau Server

Resolution

Download the activation file using a Desktop email client.

Cause

The activation.tlf file was corrupted in transit, which sometimes occurs when using web-based email clients, such as Outlook Web Access (OWA).

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