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"Firebird database error 335544569" Geocoding Error


Published: 23 Jan 2013
Last Modified Date: 06 Apr 2017

Issue

When opening workbooks on Tableau Desktop, you may see an error message similar to the following:

The custom geocoding folder C:\Program Files (x86)\Tableau\Tableau 7.0\local\data\ has errors.
The custom geocoding data source C:\Program Files (x86)\Tableau\Tableau 7.0\local\data\<filename>.tds contains errors:
Firebird database error 335544569: Dynamic SQL Error
-SQL error code = -204
-Table unknown
-<filename>
-At line 1, column 18
The table "<filename>" does not exist.

Unable to connect to the file "Files (x86)\Tableau\Tableau 7.0\local\data\GEOCODING.FDB". Check that the file exists and that you have sufficient access privileges for it.

Environment

Tableau Desktop 6 or 7

Resolution

To resolve this issue, follow the procedure below.
  1. Uninstall Tableau Desktop
  2. Delete the Tableau folder from C:\Program Files (x86)\Tableau directory.
  3. Reinstall Tableau Desktop. 

Cause

This issue is cause by corrupted custom geocoding or geocoding-related files.

Additional Information

  • Because custom geocoding applies to Tableau Desktop in general, rather than just a particular workbooks, this geocoding error message is likely to occur for all workbooks that are opened using custom geocoding.
  • In some cases, this issue can be also be resolved by removing custom geocoding instead.
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