Issue
When importing LDAP identityStore json with simple bind, the following error might occur:"Identity store Configuration Error: External identity store was unreachable. The external store is either down or Tableau Server is unable to establish a connection."
Additionally, the following error may be found in the logs:
...: DEBUG com.tableausoftware.certificates.LinuxCertManager - Loading CA certificates from /etc/pki/ca-trust/extracted/java/cacerts
...: ERROR com.tableausoftware.tabadmin.webapp.impl.IdentityStoreService - IdentityStoreService failure:com.tableausoftware.domain.ldap.LdapConnectException: javax.naming.CommunicationException: simple bind failed: ldaps.host.local:636 [Root exception is javax.net.ssl.SSLHandshakeException: java.security.cert.CertificateException: None of the TrustManagers trust this certificate chain] (errorCode=100081)
...: ERROR com.tableausoftware.tabadmin.webapp.impl.IdentityStoreService - IdentityStoreService failure:com.tableausoftware.domain.ldap.LdapConnectException: javax.naming.CommunicationException: simple bind failed: ldaps.host.local:636 [Root exception is javax.net.ssl.SSLHandshakeException: java.security.cert.CertificateException: None of the TrustManagers trust this certificate chain] (errorCode=100081)