KNOWLEDGE BASE

Error "Error Producing PDF!" When Downloading a Dashboard As a PDF


Published: 06 Mar 2015
Last Modified Date: 12 Jul 2016

Issue

When downloading a dashboard as a PDF in Tableau Server, the following error might occur when My Dashboard is selected in the Content menu: 

Error producing PDF!

Environment

Tableau Server 

Resolution

Rename and republish the dashboard, making sure to exclude any special characters from the title.

Cause

An unsupported character was encoded in the dashboard title.
Did this article resolve the issue?