KNOWLEDGE BASE

Error " Error during restore ... The files belonging to this database system will be owned by user <username>. This user must also own the server process" Restoring Backup


Published: 02 Feb 2016
Last Modified Date: 13 Apr 2017

Issue

When restoring a backup to a new environment, the following error might occur:

*** Error during restore: Component::InitError 'Unable to init component Components::Database (4 of 17): MultiCommand::ExternalCommandFailure: Command '"c:/Program Files/Tableau/Tableau Server/9.2/pgsql/bin/initdb.exe" -D pgsql/data -E UTF8 -A trust -U tblwgadmin' failed with code 1, result was The files belonging to this database system will be owned by user <username>. This user must also own the server process.

Environment

Tableau Server

Resolution

Ensure that the Run As user has all the necessary permissions on the computer running Tableau Server. For more information, see Run As User.

Cause

The Run As user does not have permissions to the Tableau Server directories; and the Services and Local Security Policy settings for the Run As user have not been applied.
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