KNOWLEDGE BASE

Error "drivers ... not properly installed" Connecting to MSAS


Published: 04 Jun 2014
Last Modified Date: 21 Jul 2016

Issue

When you try to connect to Microsoft Analysis Services 2008 R2 from Tableau Desktop, the following error might occur:

 
An error occurred while communicating with Microsoft Analysis Services Cube.

The drivers necessary to connect to this database server are not properly installed. Visit http://www.tableausoftware.com/drivers to download driver setup files. 

Database error 0x80040154: Class not registered 

Unable to connect to the server. Check that the server is running and that you have access privileges to the requested database. 

Environment

  • Tableau Desktop
  • MSAS

Resolution

  1. Uninstall the Microsoft Analysis Services drivers currently in use.
  2. Restart the computer running Tableau Desktop.
  3. Download and install the Microsoft Analysis Services 2012 SP1 64-bit (version 11.0.2100.60) driver from the Tableau Drivers & Activation page.

Cause

The computer running Tableau Desktop does not have the correct driver installed.
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