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Error "You do not have permission..." Connecting to Google Analytics


Published: 24 Oct 2013
Last Modified Date: 22 Apr 2014

Issue

When you try to connect to Google Analytics from Tableau Desktop or refresh an existing connection, the following error might occur intermittently:

You do not have permission to perform the requested operation. 

Environment

  • Tableau Desktop
  • Google Analytics

Resolution

One of the following steps should resolve the issue.
  • Reduce the frequency of Google Analytics extract refreshes. For example, if extracts are refreshing every 15 minutes, schedule refreshes for every hour instead. For more information, see Schedule Refreshes & Subscriptions in Tableau Help.
  • Work with Google to change the number of allowed API requests per day or per second.

Cause

The API requests have exceeded the limit allowed by Google Analytics; as a result, the Google Analytics account has been locked.
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