KNOWLEDGE BASE

Error "DataSourceException: <p> To connect to the <database name> database, you must install at least version <number> of the driver." When Publishing A Workbook


Published: 19 Dec 2015
Last Modified Date: 29 Apr 2016

Issue

When publishing a workbook to Tableau Server, the following error might occur:

DataSourceException: <p> To connect to the <database name> database, you must install at least version <version number> of the driver.

 

Environment

  • Tableau Desktop
  • Tableau Server

Resolution

Work with your IT department to confirm which SQL Server Native Client driver is installed on the computer running Tableau Desktop, and then install the correct version of the driver from the Drivers & Activation page. 
 

Cause

SQL Server Native Client driver installed is not compatible with the database version.

Additional Information

You can verify the installed version of the SQL Server Native Client driver by going to Control Panel > Uninstall Program.
 
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