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Error "Data Extract Required" Saving Workbok to Tableau Public


Published: 23 Feb 2016
Last Modified Date: 12 Dec 2016

Issue

When saving a workbook to Tableau Public, the following message occurs:
 
Data Extract Required
The Tableau server you are publishing to does not permit external database connections. Use the Data menu to create an extract for the following data source:
<data-source-name>

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Environment

  • Tableau Public
  • Tableau Desktop 
  • Live data connection

Resolution

For a workbook that uses a live connection to a supported data source, you must create an extract in Tableau Desktop before you can publish the workbook to Tableau Public.
*An extract is always necessary to publish to Tableau Public

Follow these steps:

  1. Create an extract of the data source by clicking on 'Activate Data Extract' in the message displayed
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  1. Save the workbook to Tableau Public.
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Cause

Tableau Desktop Public Edition and Tableau Public (web) work with data from Microsoft Excel, Microsoft Access, multiple text file formats, statistical files, and web data connectors.
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