Error "Connectionless Failure" Refreshing Extract or Workbook
Published: 02 May 2014
Last Modified Date: 05 May 2017
IssueWhen you try to refresh a workbook on Tableau Online or refresh an extract on Tableau Server, the following error might occur:
- Tableau Server
- Tableau Online
- Log into Tableau Server or Tableau Online as an administrator and navigate to the Background Tasks for Extracts admin view.
- Hover over the red x for the associated failed task and note the error message displayed.
- Search for information on this secondary error message to resolve the issue.
Cause"Connectionless Failure" is a generic error message that may have many causes. The secondary error message in Background Tasks for Extracts will have more information on the particular issue.